Refund policy

Returns & Exchanges

Every Alizay Saad Middle East creation is crafted with the highest standards of luxury and precision.

Because each piece is made to order, we ensure it reaches you in flawless condition.

For this reason, returns are not required — every item undergoes careful quality checks before shipping.

In the rare case of a wrong or defective item, our team will promptly arrange an exchange or credit to ensure your complete satisfaction.

✨ Our promise: uncompromising quality, elegant craftsmanship, and a luxury piece you’ll treasure.